All work

Case 04 · Web3 · Product & UI/UX design

Bitmask

A self-custodial Bitcoin wallet that lives in a browser extension. There is no "forgot password" in self-custody, so the interface had to make irreversible actions feel calm, legible and safe. It grew past one million wallets created.

Role
UI/UX Designer, process & visual design
Where
DIBA Global Inc · Remote · 2021 – Present
Product
bitmask.app
Status
Shipped · 1M+ wallets
01 · Context

A wallet where the user, and only the user, holds the keys. The interface is the only safety net.

Bitmask is a Bitcoin-only, self-custodial wallet delivered as a browser extension: taproot and Lightning enabled, and the on-ramp to assets issued on RGB smart contracts. Self-custody means no custodian, no account recovery desk and no one to reverse a mistake. Whatever confidence the user feels has to come from the interface itself.

I was the designer on Bitmask at DIBA Global, owning the design process and the visual design. Bitmask is a separate product from the DIBA marketplace: one company, two products, each with its own job and its own interface.

02 · The problem

Two hard constraints defined the design work:

  • Mistakes are irreversible. In a self-custodial wallet there is no "forgot password" and no support line to undo a bad transaction. The interface is the only thing standing between a user and a permanent loss. Confidence and clarity at every step were not polish; they were the product.
  • A brutal surface. A browser-extension popup is a tiny canvas. Every step and every pixel has to earn its place while keeping a high-trust financial flow calm.

Put together: make a high-stakes financial tool legible and safe enough that a mainstream person would actually use it, inside a popup.

03 · My role
  • End-to-end design. Wireframes to prototypes to high-fidelity, building a brand-led interface for the wallet rather than a generic crypto skin.
  • High-trust flows. Creating, backing up and restoring a wallet; sending and receiving; signing. The safe path had to be the obvious one at every step.
  • Iterate on real feedback. Continuously refined the designs against user feedback and usability testing.
  • One coherent identity. Partnered with the marketing team so the brand stayed consistent across product, site and campaign.
04 · What the work taught me
Principle
Trust is the interface

When a wrong tap is irreversible, calm clarity beats flourish. The UI has to make the safe path the obvious one.

Principle
Constraints sharpen design

A wallet in a small extension popup forces ruthless prioritisation: exactly the discipline complex products need.

This is where I learned to make complex, high-stakes flows feel trustworthy. It is the exact instinct I now bring to AI and health products.
05 · Outcome
Real, shipped, at scale

Bitmask grew past one million wallets created worldwide. It is live, in ongoing use, and remains part of my professional design role since 2021: a live product, real users, real money.

The wallet is live at bitmask.app. My earlier dedicated visual case study, with screens and process, lives at tashaamanda.studio.site/bitmask. Its sibling product, the DIBA marketplace, has its own case study.

Next case → DIBA